Shipping & Returns Policy

Shipping

We offer shipping to mainland UK addresses. Shipping rates will be calculated at checkout based on your delivery address within mainland UK.

For international orders and deliveries outside of mainland UK, additional shipping charges may apply. Please note that international orders may also be subject to customs charges, import duties, and taxes, which are the responsibility of the customer. We are not liable for any customs charges incurred.

Please note all items are made-to-order. We aim to have your item ready for shipping within 3 working days of your order, however this may be delayed during busier/holiday periods.

Returns

We want you to be happy with your purchase! If for any reason you are not satisfied with your order, we accept returns within 14 days of receipt of the product. To be eligible for a return, items must be unused, in their original condition, and with all tags attached.

Please note:

  • Return shipping costs are the responsibility of the customer.

  • We do not accept returns after the 14-day period.

  • Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

  • Refunds will be issued to your original payment method within 7-10 working days of approval.

For more information or to initiate a return, please contact sam@hanged.store